PRIVACY POLICY

At Atlas Foot Clinic, we respect your privacy and are committed to protecting your personal and health information. This privacy policy explains how we collect, use, disclose, and secure your information in accordance with Alberta law, including the Health Information Act (HIA), and how we act as a health information custodian.

 

What Information We Collect

We collect personal and health information that is necessary to provide safe and effective foot care. This may include:

• Contact information (name, address, phone, email)

• Health history and medical information

• Foot and skin assessment findings

• Treatment records

• Appointment and billing information

We collect this information only with your consent and only as required for your care, clinic operations, and legal obligations.

 

How We Use Your Information

Your personal and health information may be used for:

• Assessment, treatment planning, and care delivery

• Appointment scheduling and reminders

• Billing and insurance purposes

• Compliance with legal and regulatory requirements

• Quality improvement and clinical record-keeping

We will not use your information for purposes unrelated to your care or clinic operations without your consent, unless legally permitted or required.

 

Protection and Storage of Your Information

We take the security of your information seriously. Your records are protected using physical, technical, and administrative safeguards, including:

• Locked file boxes for physical records

• Controlled access to electronic health records

• Clinic policies to limit access to authorized staff only

Your information will be stored securely and retained as required by Alberta law. Only authorized personnel who need access to provide care or perform clinic functions will be permitted to view your records.

 

Disclosure of Your Information

We may disclose your information when:

• You have provided consent

• It is required or permitted by law

• It is necessary for the provision of care (e.g., referrals)

• For billing, insurance, or legal compliance

We do not sell, trade, or rent your personal or health information.

 

Your Rights

You have the right to:

• Request access to your personal and health information

• Request corrections to your records

• Withdraw consent for uses that are not required by law (subject to legal or clinical limitations)

Requests should be made in writing. We will respond within the timeframes required by Alberta law.

 

Health Information Custodian

As a regulated care provider, Atlas Foot Care is designated as a health information custodian under Alberta’s Health Information Act. This means we are responsible for the collection, use, protection, disclosure, retention, and secure disposal of your health information in accordance with legal requirements.

 

Contact Us

If you have questions, concerns, or requests relating to your privacy or health information, please contact:

 

Atlas Foot Care
Address: 3-10319 120 Street
Phone: 780-907-7287
Email: AtlasFootClinic@gmail.com

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Changes To This Policy

We may update this privacy policy from time to time. The current version will always be posted on our website or available upon request.​